Return and exchange of goods are possible within 14 days from the moment of receipt of the parcel. Exchange or return is subject only to a new product that has no signs of use, in a complete set, with a tag, in its original packaging. If you need to return or exchange the product, please contact our customer service at order@eternalconcept.store and specify the reason. You will be provided with return/exchange documents and instructions within 3-4 days of your email request.
